Court-Approved Supervised Child Access
Supporting Families Through Supervised Contact
Supervised contact can be a difficult and emotionally charged environment. Let our caring, professional and child focused team help alleviate some of the anxiety around such a difficult time.
Contact Us
About Next Chapter
Supporting Safe and Structured Family Contact
Next Chapter Child Contact Service is a community-based outreach service that provides a safe, child-focused environment for children to spend time with a non-residential parent and/or family member. Our service supports children and families to build and maintain positive relationships, even in complex family circumstances.
We offer fully supervised contact in a professional, non-judgemental setting, ensuring the safety and wellbeing of all children at all times. Our service is impartial and provides clear, factual case notes when required.
Currently, there is no waitlist.
Our Service
Structured Support for Supervised Visits
Next chapter Child contact Service offers two types of child supervision for parents as well as a child hand over. / Transport service which is discussed in further detail below.
Speech Therapy
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Treatment Intensives
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Treatment Intensives
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Private Sessions
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Group Sessions
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Pricing
Competitive rates for contact sessions with currently no waitlist.
Initial Intake
- Information-gathering sessions
- Conducted with both parents
- Case file establishment
Weekday Contact
- Professional supervision
- $100 per additional hour
- Monday to Friday
Saturday Contact
- Professional supervision
- $115 per additional hour
- Weekend Support
Sunday Contact
- Premium Sunday service
- $145 per additional hour
Public Holidays
- Holiday availability
- $150 per additional hour
Zoom Contact
- $100 Weekdays
- $150 Weekends
- Remote supervision
Additional Services
| Service Name | Description | Rate |
|---|---|---|
| Observational Reports | Covers up to four contact sessions. (2 weeks notice required) | $400 +$50/extra session |
| Affidavit | Legal documentation for court proceedings. | $100 |
| Home Safety Assessment | Site visit and safety verification. | $250 |
MEET THE DIRECTOR
BIANCA SCOTT
Bianca has completed qualifications within the early childhood and community services sector and is currently completing qualifications in Counselling. Bianca has over 7 years in the early childhood as well as 6 years within the community services sector. This includes not for profit, non- government and private sectors organisations. Some job roles include case support with in DFFH, residential youth work, student wellbeing (department of education). In 2020 Bianca began working at another child supervision company and found her true passion for working with families in such a difficult time. Bianca wanted to make a difference and a real change in the way in which child contact was operated and that is where Next Chapter child Contact Service was developed. A company where the safety and happiness of your child is of upmost importance without any judgement or bias.
Professional, Impartial and Child-Focused
Why Families and Legal Professionals Choose Us
Next Chapter Child Contact Service is a Child Safe Practice service that is committed to the national and state child safety standards.Next chapter CCS is committed to delivering child safe practice by working alongside children to provide a safe environment where their rights, needs and interests are met.
We pride ourselves on providing a professional and impartial supervision service where there is no bias, taking sides or judgement while remaining strict boundaries
Our supervisors will provide a factual, impartial and thorough report detailing at least four interactions between a child and the non-residential parent. Please note at least two weeks’ notice is required for a court report.
What Families Say About Our Support
Experiences with Our Supervised Contact Services
I had the opportunity to work with Bianca during a period where she supervised visits between my daughter and me. From the outset, Bianca demonstrated a high level of professionalism, calmness, and genuine care for the wellbeing of everyone involved. Supervised contact can be a difficult and emotionally charged environment, but Bianca consistently created a safe, balanced, and supportive space. She was attentive without being intrusive, fair in her observations, and maintained clear boundaries while still showing empathy and understanding. What stood out most was her ability to keep the focus where it belonged, my child. Bianca approached each session with patience, neutrality, and a strong commitment to ensuring the visits remained positive and child focused. I would not hesitate to recommend Bianca to families or professionals seeking a supervisor who is thoughtful, professional, and genuinely committed to supporting healthy parent-child relationships.
Bianca has been amazing with helping organise my contact with my child. She came across as non-judgemental, highly professional, respected our space while maintaining her profession and being vigilant without making it awkward. Above all My child felt secure and at ease having her around and she respected our time. When you have a limited time with your child (your world) having a non-judgemental mind around you is what you need and Bianca truly understand those boundaries. Her support was unconditional in a way that constrained times were well spent and made us have a quality time together. She goes above and beyond by suggesting kids friendly places for the contacts to happen and the communication between the parties is very professional and precise, When it comes to contacts with family the time plays a key role and Bianca showed at most importance to time management by being there always on time and making all parties comfortable so the contact time goes smoothly by taking child's best interest as top most priority as per the court orders. We can't thank Bianca enough for all the support she gave us by keeping our family together to spend a quality time. If contacts through agency become part of your life, then highly recommend Bianca.
Bianca was very professional, protective and non-judgemental when working with our family for court appointment supervision. I would happily recommend her and I’m very thankful for her professionalism and instincts in ensuring our safety during these supervisions.